Solution

Leveraging Technology and Industry Partnerships to Enhance and Refine Guest Experience

Because of Embed’s partnership with CenterEdge, Fun Land can now utilize the best of both worlds and create a more powerful tool that helps enable their guests to more easily navigate the park, enhancing their guest experience.

One of the most valuable features that Fun Land takes advantage of is the RFID wristbands from Embed. “The wristbands set us apart from the pack because no one is utilizing this technology in the way that Fun Land is,” Novak said. “After we got the system up and running, we saw a huge uptick in people coming to the park and their ability to use the system.”

It’s easy for Fun Land to incorporate innovative solutions and customize them to meet the demands of their growing business because of the integration of Embed and CenterEdge. CenterEdge’s online sales portal offers guests the convenience of purchasing game cards or wristbands online. Once at the park, Embed’s wristbands make it easy for guests to tap and go, with no time wasted standing in lines or a complicated process for getting their online purchase. Fun Land has simplified the card reader’s experience by setting them on dollar amounts instead of a complicated point system, offering transparency to the guest. They took that a step further by displaying QR Codes on the reader that guests can scan and quickly reload their card from their phone.