TOOLKIT - Software for Family Entertainment Centres and ArcadeThe All-in-One Engine That Drives Your Business

Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.

Focus on your guests, and let TOOLKIT run your business. Drive double-digit growth with a complete solution: includes the Embed System with a simple, clean interface that’s intuitive and easy to master for you and your team.

 

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STATS x AWS

Data in a Dash

STATS is the game-changing business intelligence dashboard Embed jointly developed with Amazon Web Services to make your business insights and reports work hard so you won't have to.

Savvy, Simple, and in a Snap
Get smart, near real-time reports in a state-of-the-art viewer easily accessible anytime, anywhere across all multiple business locations and consumer touchpoints.

Track and Yield
Find your business strength in numbers. Track game and guest activities and get deep insights on:

  • Games performance and revenue
  • Guest activity, average dwell time, & spending habits
  • Manpower analysis
  • Inventory management 

A Cloud for Your Judgment 
Make data-driven business decisions stat! Keep your reports handy and secure with this cloud-based solution, powered by Amazon Web Services (AWS) QuickSight

Tactical Planning 
Use STATS' intuitive analysis for reports on operational planning and forecasting game revenue and sales based on retro data. 

Stacks on Stacks 
Customize your business dashboard with interactive widgets called STACKS to get bite-sized, easy-to-interpret data to identify key revenue management areas to increase profitability.

ASK ABOUT STATS
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TOOLKIT_M-Wallet_Logo_40px htThe Next-Gen of Cashless

The Mobile Portal module (the backbone of the Mobile Wallet) is designed to dovetail into your existing Embed TOOLKIT platform. There’s no additional app download required, so it gets your customers up and running quickly.

Guests can simply register their game cards on the Embed Mobile Portal and immediately get access to the customer details of their game card, like balance information and ticket count. Customers can then add the virtual game card to their Apple Wallet or Google Pay.

Guests can also add multiple cards to their account on the Mobile Portal, even the whole family's cards! They can now reload anytime, anywhere, without leaving the game, and can likewise redeem prizes with their virtual game cards at the counter. 

With the Mobile Wallet, you can… 

  • Have the only Apple and Google-certified solution in the industry since its launch in 2019
  • Get a 5x increase in average guest reload versus cash or credit cards
  • Get visibility of guest spending habits and visit frequency
  • Drive repeat visits and improve customer loyalty with special offers
  • Ensure safe transactions thanks to advanced security protection and mobile encryption technology

  

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TOOLKIT_Sales_Logo_40px htReap What You Install

Profit from the industry’s leading point-of-sale system

Drive double-digit sales by combining the best of what you’re selling into a creative range of attractive offers and upsell opportunities, increasing guest spending. See the details.

  • Package value, privileges, time play and retail items
  • Customisable UI and create workflows for upsells
  • Split, combine and apply coupons to tabs
  • Super-quick check-in with BOOKINGS
  • Combined solution to manage game floor, sales and customers

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TOOLKIT_Prizes_Logo_40px htWinner Takes All

PRIZES allows your guests and team to win

Free up your cashiers, reduce wait times and serve more guests with Embed’s scanner control cards and instant inventory updates.
See the details.

  • Supports large format guest display
  • Serve multiple guests from one terminal
  • Command cards unchain staff from terminal
  • Real-time inventory updates (and secure returns)
  • Supports electronic packing lists

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TOOLKIT_Reports_Logo_40px ht V2Relax! It’s all Done and Dusted

Rely on REPORTS to get organised

Get real-time reporting from one or many venues, along with automated scheduling and emailing of reports. Because having all the facts at your fingertips helps you make more informed business decisions. See the details.

  • Access the top 35 reports via our SaaS Central REPORTS
  • Automatic delivery of important reports (*.xls or *.pdf)
  • Access controlled by user type
  • Over 102 reports available
  • Multiple filters and sorting options
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Event

 

Sync in the Fun!

 

Your guests will never miss out on an event or promotion when you plan the fun. EVENTS automatically syncs to your customers'  calendars - driving more revenue, foot traffic, traction, and conversion to your events.

Create > Automate 

  • Automatically sync your EVENTS to your customers' digital calendars.
  • Seamless guest journey from your website, booking, payment, and confirmation. Pre-payment means low-risk to you.
  • Easily add an event manually or via import or API. 

Party Pusher

  • Turn your guests’ calendars into a new communication channel to promote your events versus existing marketing efforts that offer limited tracking and reporting
  • Instantly publish events to your website and promote in app via social media or email.

Syncing Deep

  • Enjoy in-depth customer data & insights to create happenings that customers want, driving return visits, customer loyalty and future-proofing your business. 

    

HOW IT WORKS
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TOOLKIT_Bookings_Logo_40px ht V2

Party Online

BOOKINGS is your ultimate online reservation solution

You and your guests have more reasons to celebrate with BOOKINGS. A modern online reservation solution for your entertainment venue, BOOKINGS allows guests to book parties and events on their own devices anytime, anywhere. This streamlined customer experience starts and finishes the booking online with pre-payment that guarantees peace of mind for you. See the details.

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  • PCI compliant and secure hosted checkout handled for you
  • Easily handle groups of any size
  • Simple barcode scan simplifies and speeds up check-in
  • Accept online party bookings 24/7
  • Seamless integration with SALE™ and REPORTS™
  • Cloud-based, no double-handling of data

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Reports_Logo

Central Games Reports

A part of CGM keeps all the data in one safe place so you don’t have to worry about losing data at the store level or maintaining a server farm.

  • Identify low and high performing games during peak hours
  • Reliable, secured reports on the go • Lose no data at the store level

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TOOLKIT_Guru_Logo_40px htLeave the Admin Work to the Expert

The Back-of-House Management solution you can rely on

Allow GURU to manage all your back-of-house functions and configurations for the TOOLKIT solution suite. With user management, inventory receipts and orders, flexible pricing, a guided setup and powerful POS products for SALES, you have full control of your system in one place. See the details.

  • Product management
  • Game management
  • Promotions
  • Inventory control
  • User groups permission management
  • Alerts & messages
  • Card & media controls
  • Flexible pricing engine
  • Reader configuration

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TOOLKIT_CGM_Logo_White 40px htGain Complete Control with Central Games Management (CGM)

Manage all your games and locations with one solution

In one simple interface, you have instant access to a secure, central solution for a seamless and easy management of all games in all locations, at a glance.

UNIVERSAL GAMES DATABASE allows you to easily manage and ensure your game assets are correctly and consistently named across locations.

  • Drive revenue by centrally controlling game pricing by day and week, game category, card status or special promotional pricing across all locations
  • Update game pricing across all venues and schedule promotional pricing that reverts after a predefined date
  • Maintain a unified naming of games across locations  

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HEAR IT FROM OUR CUSTOMERS

“Leading the FUN means having cutting-edge technology. When we approached Embed with creating the technology for a digital card experience for both Apple & Android phones, they were as excited as D&B. Nobody else in our industry has this functionality.”

Pete Stearns, Sr. Director, Midway Operations, Dave & Buster’s, NASA

“Embed is the Rolls-Royce of the industry & that is why we partner with them”

Sonaal Chopra, Group CEO, TEEG, APAC

"Embed’s smartTOUCH debit card readers are the benchmark in the FEC sector in terms of cashless payments for amusement games. And that’s why we opened 9 Gamestate locations with Embed systems and looking forward to growing further with Embed.”

Roger Tubee, Joint-CEO, Veltmeijer Group, EMEA

“60% revenue increase from our best years when we were open 7 days a week with full staff – that’s how profitable we are now operating only 4 days a week with Embed.”

 

Chris & Jennifer Donner, Owners, Game Over Arcade, NASA

“One of the things that made us choose Embed from the very beginning was the ease of use for someone who was all very new to the industry, as well as the great reporting feature that gives you the ability to look at every aspect of your industry and make business decisions to be the most successful. I highly recommend using Embed.”

Marcus Kemblowski, Chief Operating Officer, Apex Entertainment, NASA

“There is no doubt when it comes to card systems, Embed is the best. They make the process easy, enjoyable, and ultimately takes the pressure off business owners by providing a reliable system.”

Emily Pattison, Co-owner, Zone Out Arcade, APAC