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Loyalty Rewards Program

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Spotlight: Margaritaville Escape VIP Program – Biloxi, MS Escape is Margaritaville Resort’s Family Entertainment Center. It features a 40 foot, two-story Volcano Rock Climbing Wall, a Sky Trail ropes course for the adventurer at heart, and a Sky Tykes ropes course designed for the kiddos ages 2-7. Guests can also enjoy the Cloud Coaster, the nation’s first indoor zip-line roller coaster, two multi-game golf simulators packed with 87 world class golf courses, six lanes of boutique bowling and hundreds of the most popular, state of the art arcade games. Escape sets itself apart for another reason – they use their Embed system to reward their biggest fans with a 4-Tiered Loyalty Rewards Program. Here’s how their “Power Up Players Club” works. 1. Guests earn points through accumulated purchases of game credits. 2. As they earn more points, they move to higher VIP levels which are designated by custom VIP cards: Silver, Gold, Platinum, and Black Diamond. 3. Each tier is associated with perks that build upon each other. For example, a Silver VIP card holder can earn free games, but they must reach the Gold level to earn food discounts. A Platinum card holder can earn Comped Food offers, but they must reach Black Diamond status before they can earn Comped Rooms at the resort. 4. Point values reset every year, so guests must continue to visit and play in order to maintain their VIP status. Are you rewarding your most loyal guests (aka, your biggest spenders) with VIP perks…

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Bounce Back offer encourages repeat visits to your FEC

Bounce-Back-Offers

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Birthday Parties are a great way to attract first-time guests. How could you encourage those guests to think about and plan for their next visit? Bounce Back Offers are unique add-ons to a guest’s party card which is unlocked after the end of the day.

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